Technical Systems Specialist

  Central Malta  |  starting from €40,000 Annually 

Our client is looking for a Technical System Specialist. Join their dynamic Support Team to provide innovative ideas and work within a supportive team atmosphere. 

Key responsibilities:

  • Conduct thorough research to identify solutions for a variety of systems-related issues.
  • Manage and resolve customer concerns within specified SLA parameters, handling multiple issues concurrently. 
  • Employ targeted questioning to understand the root cause of customer issues and provide timely solutions. 
  • Enhance operational efficiency by implementing, monitoring, and improving processes, procedures, and activities in client environments. 
  • Accurately document task timings and maintain comprehensive documentation for both internal and external projects and systems. 

Requirements

  • At least two to four years of experience within a systems oriented role
  • Knowledge of Microsoft 365, Cloud environments and Windows Servers
  • Understanding of Cisco Networking and Security
  • Exposure of Active Directory and Azure AD.
  • Proficient with VMware, Office 365 and TCP/IP concepts

Education and Experience

  • Bachelor's in an IT related field.

Benefits

  • Career Growth opportunities
  • Training and Certifications
  • Hybrid working

Job Reference: HX291


  • Category
    Technical Support
  • Job type
    Full Time
  • Employment level
    Experienced (3 years +)
  • Employer industry
    Telecommunications
  • Languages
    English, Maltese
  • Job Reference
    HX291
  • Closing Date
    30/06/2024
  • Date Published
    01/12/2023
  • Status
    Interviewing

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