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IT System Support Specialist

  Central Malta  |  €16,000 - €23,000 Annually 

Our client is looking for a IT System Support Specialist to join their dynamic team. 

Your key responsibilities:

  • Identify and troubleshoot solutions to software and hardware issues. 
  • Identify and follow up on technical issues from start to finish.
  • Track and resolve issues in agreed time frames while communicating and providing feedback to clients. 
  • Resolve client issues and escalate unresolved issues to the relevant teams. 
  • Assist on Systems Projects and maintain documentation for internal and external projects and systems. 

 

Requirements

  • At least one year of experience in a similar role.
  • Excellent verbal and written English.
  • Knowledge in Microsoft 365 products and Windows servers
  • Understanding of Cisco networking and security and Cloud environments.
  • Valid B License

Education and Experience

  • Qualifications in a relevant field.

Job Reference: TW413

  • Category
    Technical Support
  • Job type
    Full Time
  • Employment level
    Intermediate (1-3 years)
  • Work Location
    Hybrid
  • Employer industry
    Information Technology
  • Languages
    English
  • Job Reference
    TW413
  • Closing Date
    30/04/2024
  • Date Published
    26/02/2024
  • Status
    Shortlisting

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