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Systems Administrator (2nd Line Support)

  Central Malta  |  €30,000 - €36,000 Annually 

Our well-known client offering IT services is on the lookout for a Systems Administrator to join their growing team. 

Your Responsibilities:

  • Handling 2nd level support requests, either remote or on-site, related to Microsoft applications as well as virtual environments. 
  • Remote access solution implementation and support. 
  • Communicating with clients in a timely manner and keeping them updated on the progress of the incident and way forward. 
  • Escalating project or service issues. 
  • Offering internal technical support.

Requirements

  • Between 1 to 3 years of experience working in a similar position focusing on 2nd line queries.
  • Interpersonal skills: such as telephony skills, communication skills, active listening and good customer care skills
  • Fluency in English, both written and verbal.
  • Candidate must be already based in Malta.

Benefits

  • Hybrid work model
  • Sponsorship of courses
  • Different opportunities to grow internally
  • Performance bonus

Job Reference: DP097

  • Category
    Technical Infrastructure
  • Job type
    Full Time
  • Employment level
    Entry (0-12 months)
  • Work Location
    Hybrid
  • Employer industry
    Information Technology
  • Languages
    English
  • Job Reference
    DP097
  • Closing Date
    31/07/2024
  • Date Published
    21/05/2024
  • Status
    Interviewing

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