Our client, operating in hospitality, is looking for an IT Manager to built their IT Department from the start.
This role won't be a typical IT Manager from the start, however you can grow into one.
Responsibilities
Oversee daily IT operations, including systems such as property management, point-of-sale, CRM, and accounting platforms.
Develop and maintain disaster recovery and business continuity plans to reduce downtime and ensure operational resilience.
Provide prompt technical support for hardware and software issues to minimise disruptions and maintain efficient departmental workflows.
Maintain continuous availability and performance of mission-critical systems, supported by strong backup and recovery strategies.
Oversee the procurement, deployment, maintenance, and eventual replacement of devices.
Manage software licenses and subscriptions, ensuring compliance with relevant agreements.
Implement and monitor cybersecurity protocols, including firewalls, antivirus solutions, and access controls.
Monitor network performance and data integrity to protect against security breaches and data loss.
Support compliance with data protection regulations such as GDPR.
Collaborate with leadership and departmental teams to assess and meet evolving technology needs.
Lead IT projects involving infrastructure upgrades, system integrations, and software rollouts.
Assist in IT budgeting, forecasting future requirements and identifying cost-saving opportunities.
Contribute to long-term IT strategy in support of business growth and guest experience enhancement.
Partner with design and construction teams during new development projects to integrate IT and Extra Low Voltage (ELV) systems (e.g., CCTV, access control).
Participate in the planning and selection of technologies for TV systems, internet services, ELV, and overall IT infrastructure in new properties.
Lead the selection and evaluation of structured cabling, TV/casting systems, building management systems, CCTV, connectivity solutions, and network architecture.
Coordinate with external IT providers and consultants to ensure efficient, cost-effective support.
Requirements
Certifications (e.g., Microsoft, Cisco) are advantageous.
Strong troubleshooting skills with a proactive, service-oriented mindset.
Excellent time management and the ability to juggle multiple priorities effectively.
High standards of integrity, especially when handling sensitive systems and data.
Adaptable, forward-thinking, and motivated to grow professionally.
Education and Experience
Bachelor’s degree in Information Technology, Computer Science, or a related field or equivalent.
3–5 years of experience in a comparable IT role; prior experience in hospitality is an asset.
Located in Malta and previous working experience locally.
