Infrastructure Team Lead

  Central Malta  |  €35,000 - €45,000  

Our client is currently recruiting an Infrastructure Team Lead to work in Malta.  This role is within an established IT Solutions company providing a vast range of high-end IT solutions to a variety of business clients.

  • Lead the team in the engineering and implementation of technology projects for customers based on strategic cloud, security and network managed services.
  • Work alongside team members to proactively provide preventive maintenance and service enhancements to customers’ managed environments including systems, networking, security, and cloud.
  • Determine project requirements and develop work schedules for the team.
  • Delegate tasks and achieve team and company goals. 
  • Liaise with team members, management, and clients to ensure projects are completed to standard.
  • Work on building a strong customer relationship, ensuring repeat business and customer satisfaction.
  • Work alongside team members to maintain and update customers documentation and consulting services that include system reviews and recommendations.
  • Conduct performance reviews for team members and empower them with skills to improve their service knowledge and communication skills.
  • Actively participate in and support commercial activities in collaboration with the commercial team.
  • Proactively seek ways to leverage technologies with a view to enhancing efficiency, reliability, and security in the way we do IT.
  • Actively participate in research, development, and implementation of new technology initiatives in line with the company's strategic offerings.

Skill-sets and Requirements

  • Excellent technical, diagnostic and troubleshooting skills
  • Aptitude for leadership and strong organizational abilities, strong communicator with the ability to express yourself clearly and concisely in speaking and writing
  • Passionate about customer satisfaction and to be willing to build strong relationships

Education & Experience

  • A Bachelor’s Degree or EQF Level 5 Diploma in IT, ICT, Communications, or a related subject
  • Certification in Azure Administration and/or Microsoft Security Administration will be considered an asset

Benefits

  • Investment in your career growth (certifications)
  • Time away to study to advance your education

Job Reference: TW058


  • Category
    Technical Infrastructure
  • Job type
    Full Time
  • Employment level
    Middle Management
  • Employer industry
    Information Technology
  • Languages
    English
  • Job Reference
    TW058
  • Closing Date
    01/05/2024
  • Date Published
    21/03/2023
  • Status
    Evaluating CVs

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