Key Account Coordinator

We are looking for a meticulous Key Account Coordinator to join our Key Accounts team, where you will deliver creative, cohesive service solutions across a diverse range of industries.

Responsibilities:

In this role, you will have overall responsibility for air, ocean, and road shipments, covering both imports and exports. 

Your core duties include:

Shipment Management: Tracking and monitoring all transiting shipments while providing frequent updates to clients.

Operational Execution: Processing all relevant operations documentation and issuing invoices upon the closure of files.

Financial Coordination: Quoting competitive rates with diligent follow-ups and collating monthly invoices for client reconciliation by the 3rd of each month.

Service Excellence: Demonstrating a sharp focus on both customers and operations to ensure seamless service delivery.

Team Support: Acting as a proactive team player and replacing colleagues during their leave or sick days.

Requirements

• Excellent skills to collaborate positively and sensitively with stakeholders.
• Highly effective relationship management skills with the ability to find ways of pre-empting or solving problems with integrity
• The flexibility to adapt to changing circumstances and a sharp focus on operations
• A good level of business discipline combined with the initiative to go the extra mile to succeed

Benefits

• A range of staff benefits, including Health Insurance.
• Full training and mentorship provided upon joining our friendly team
• Opportunities for professional growth and developmen

Job Reference: DW140