Customs Clearance Executive

Our client, a well-established company in the logistics and freight forwarding industry, is seeking a Customs Clearance Executive. This role involves managing the smooth clearance of goods through customs, ensuring compliance with Maltese, EU, and international regulations, and providing high-quality service to clients.

Key Responsibilities include: 

• Prepare and process customs documentation for imports, exports, and transit movements, including personal effects.
• Communicate with Maltese Customs Authorities and other stakeholders to ensure quick and accurate clearance.
• Monitor and apply the correct regulations, tariffs, and duty requirements under Maltese, EU, and international frameworks.
• Assign HS codes and calculate duty, VAT, and other charges.
• Manage NSO documentation and prepare Electronic T2L forms for EU transit shipments.
• Collaborate with freight forwarders, shipping lines, and internal teams to keep shipments moving on schedule.
• Keep detailed records of all customs entries and ensure full compliance at all times.
• Provide clients with professional guidance on customs processes and requirements.
• Oversee customs warehousing for alcohol, maintaining accurate records for excise duty and VAT calculations.
• Troubleshoot and resolve customs-related issues quickly, ensuring service quality and client satisfaction.

Requirements

• Strong attention to detail with the ability to manage multiple shipments simultaneously.
• Confident communicator able to interact effectively with customs officials, clients, and colleagues.
• Problem-solving and able to work independently.
• Organised, reliable, and able to prioritise under pressure.
• Good IT skills, especially Excel for calculations and records.
• Client-focused with a proactive, service-driven approach.

Education and Experience

• A-Level standard of education or higher.
• Formal training in logistics, supply chain, or customs-related areas is desirable but not essential.
• Previous background in customs clearance, freight forwarding, or logistics operations.
• Hands-on experience dealing with Maltese and EU customs procedures.
• Exposure to HS coding, duty/VAT calculations, and handling customs documentation.
• Familiarity with NSO and EU transit processes (T2L) is considered an asset.

Job Reference: JM689