An established client of ours operating within the Retail industry, is searching for Shop Managers to join the franchise at two of their biggest stores. As a Shop Manager, you will be responsible for:
- Oversee stock control, merchandising, and shop presentation.
- Coordinate with suppliers and franchise management for inventory, product updates, and promotional activities.
- Support the team with operational challenges when needed.
- Lead, motivate, and support the in-store team.
- Manage staff scheduling
- Deliver training on customer service, product knowledge, and operational procedures.
- Ensure the shop delivers exceptional customer service.
- Handle escalated customer queries or issues professionally.
- Support customer engagement and loyalty-building initiatives.
- Monitor sales performance, KPIs, and daily targets.
- Implement sales strategies and merchandising plans to maximise revenue.
- Analyse sales and stock levels to inform ordering and promotional decisions.
Requirements
- Candidates must be based in Malta, with the legal right of working in Malta
- Candidates must be able to work on roster basis from Monday to Saturday, including Sundays and Public Holidays on over-time during peak season
- Excellent command in English and Maltese
- Candidates must be responsible, mature, independent and eager to advance
Education and Experience
- A Level Standard of Education
- Prior experience within the retail industry is a must
Benefits
Job Reference: EE120
Sales Jobs & Business Development Jobs in Malta focus require the selling of a company's products or services, as well as developing and implementing growth opportunities within a company. Jobs in sales & business development include business development, business intelligence, business relationship management, e-commerce, fundraising, general sales, telesales, retail and lead acquisition roles.
