International Sales Specialist (Hybrid)

As an International Sales Specialist, you will be responsible for building and maintaining strong business relationships with international carriers and local operators to safeguard existing services, drive revenue from new service sales, and expand into new markets.

Responsibilities:

• Actively identify and pursue new market opportunities, leveraging industry insights to develop innovative business strategies.
• Generate and evaluate new leads, assess partner requests, and manage the full sales cycle from negotiation to closure.
• Promote the company’s service portfolio, upselling solutions to existing customers based on technical and commercial requirements.
• Represent the company at international conferences, trade events, exhibitions, and meetings to establish new business connections.
• Formulate detailed technical proposals and solutions tailored to customer requirements, ensuring feasibility and cost-effectiveness.
• Provide in-depth cost calculations and analyses to optimise service pricing while maintaining profitability.
• Oversee the provisioning, commissioning, and integration of services, ensuring seamless implementation.
• Maintain and update technical records in internal systems while ensuring accurate handover documentation for customers.
• Monitor and ensure compliance with service level agreements, identifying performance gaps and raising claims where necessary.
• Oversee billing reconciliation, payment statement vetting, and revenue assurance to ensure financial accuracy.
• Support contract management, assisting with drafting amendments and new agreements.
• Stay up to date with industry innovations, technological advancements, and market trends to align the company’s services with emerging opportunities.
• Analyse market conditions, bid success rates, sales trends, and traffic data to propose product enhancements and pricing adjustments.
• Generate reports, demand forecasts, and performance insights to support strategic decision-making.
• Continuously refine operational workflows and procedures to improve efficiency and service delivery.
• Assist in the development and execution of strategic plans aimed at expanding the international and wholesale business.

Requirements:

• Minimum of two years of technical experience in pre-sales engineering within the Telecom, Wholesale Data or IT sector. 
• Demonstrates understanding of data networking concepts, including IP connectivity, routing, and basic network architecture. 
• Strong interpersonal and communication skills to negotiate effectively with clients as well as within the organisation. 
• Experience in drafting compelling sales proposals and delivering effective solutions.
• Strong project management skills, with the ability to coordinate service delivery across multiple stakeholders.
• A strong technical understanding of telecommunications services, networks, and industry trends, with a passion for staying up to date with innovations.
• Highly proficient in Microsoft Office applications, particularly Excel at an advanced level
• Experience with CRM and billing systems such as Cerillion, Salesforce, Monday, or similar platforms is preferred.
• A bachelor’s degree in business, Engineering, Telecommunications, or a related field, is preferred. 

Benefits

• Performance Bonus
• Health Insurance
• Mobile Allowance
• Other Benefits

Job Reference: JT787