Insurance Team Leader

Inspire. Lead. Achieve. 🌟

Are you a natural leader with a passion for motivating others and driving results? This role offers the perfect opportunity to take ownership of a dynamic sales team, guiding them towards achieving ambitious goals while maintaining the highest standards of service and professionalism.

As a Insurance Team Leader, you’ll report to the Head of Direct Sales and play a key role in shaping your team’s success. You’ll foster collaboration, build strong relationships with clients and colleagues alike, and ensure that all activities align with the company’s values, ethical standards, and regulatory requirements.

Responsibilities

• Lead, motivate, and coach your sales team to consistently achieve individual and team sales targets.
• Develop and implement strategies to drive sales performance and expand market reach.
• Monitor sales activity, KPIs, and customer satisfaction levels, ensuring targets are met.
• Provide guidance and ongoing training to enhance team members’ skills and product knowledge.
• Foster a culture of teamwork, accountability, and continuous improvement.
• Identify opportunities for process optimisation to improve efficiency and customer experience.
• Build and maintain strong client relationships, ensuring a high level of customer retention and satisfaction.
• Handle escalations or client concerns promptly and professionally.
• Collaborate with internal departments to ensure smooth sales operations and compliance with policies.
• Prepare and present sales reports and performance updates to senior management.
  

Skills & Competencies

• Excellent leadership skills with the ability to inspire and empower others.
• Strong decision-making and problem-solving abilities.
• A solid understanding of sales methodologies, negotiation tactics, and closing techniques.
• Exceptional communication and interpersonal skills.
• Ability to manage conflict constructively and maintain team harmony.
• Strategic mindset with a hands-on, results-driven approach.
• Customer-focused attitude with a commitment to service excellence.

Requirements

• A minimum of 3–5 years’ experience in sales, with at least 1–2 years in a leadership or supervisory role.
• Proven track record of achieving sales targets and driving team performance.
• Experience in the insurance, financial services, or commercial sector will be considered an asset.
• Proficiency in Microsoft Office tools and familiarity with CRM systems.
• Strong command of English and Maltese, both written and verbal.
• A proactive and adaptable mindset, capable of thriving in a fast-paced environment.

Why Join?

• Be part of a motivated and collaborative team that values growth and innovation.
• Enjoy a dynamic work environment where your leadership directly impacts success.
• Access ongoing professional development and leadership training opportunities.

Job Reference: UB494