Senior Groups and Events Executive

Our leading client within the hospitality industry is looking for an Senior Group and Events Executive to join their team. 

Main responsibilities:

• Lead the organisation and coordination of residential groups and events from the initial enquiry stage through to final follow-up, ensuring every stage is delivered smoothly and meets the highest standards of service and attention to detail.
• Act as a key point of contact for major clients and event organisers, building strong professional relationships and ensuring an exceptional experience that encourages repeat business and long-term partnerships.
• Support the Manager in strengthening overall revenue performance by improving conversion rates, identifying new opportunities within the groups and events market, and contributing to the achievement of commercial targets.
• Provide daily guidance and assistance to the team, helping to manage workloads effectively, offering support and coaching where required, and ensuring a consistently high level of service is maintained.
• Collaborate closely with Sales, Revenue, Food & Beverage, Operations, and other hotel departments to ensure that commercial goals are aligned with operational execution and guest expectations.
• Oversee the preparation and accuracy of contracts, event orders, and all relevant documentation, ensuring processes are handled efficiently and in line with brand standards.
• Conduct site inspections and represent the hotel during client meetings and promotional activities, showcasing the property’s facilities and services in a professional and engaging manner.
• Drive event profitability by identifying opportunities for strategic upselling and offering tailored solutions that enhance the overall guest experience while maximising revenue.

Requirements

• Excellent level of English is a must; Maltese is preferred.
• Confident in supporting and mentoring team members.
• Strong knowledge of revenue management, sales, and business conversion strategies.
• Solid understanding of hotel operations, especially Food & Beverage and banqueting.
• Commercially minded, solution-focused, and dedicated to delivering exceptional guest experiences.
• Knowledge of Opera system is considered an asset.

Education and Experience

• Previous experience in senior roles within Conference & Events, Groups, Sales, or hospitality operations.

Job Reference: XD555