Events Coordinator

Our client within the healthcare industry is looking for a passionate and committed Events Coordinator to join their team. This role is central to creating and delivering a varied and meaningful program of activities that enhance the physical, emotional, and social well-being of their residents. The successful candidate will play a key role in fostering a warm, inclusive, and engaging environment, while also acting as a main point of contact for residents and their families. Strong communication skills and a commitment to excellent customer care are essential.

Key Responsibilities

• Develop and implement a monthly schedule of recreational, social, cultural, and therapeutic activities tailored to residents’ interests and individual abilities.
• Plan and coordinate internal and external events, including outings and off-site visits, ensuring suitable transport and accessibility.
• Organize special events such as religious celebrations, cultural activities, and community involvement initiatives.
• Design and lead specialized programs for residents living with dementia.
• Proactively encourage resident participation through personal engagement and invitations.
• Conduct group and individual meetings with residents to identify and understand their personal preferences, hobbies, and social needs.
• Collaborate with families and staff to accommodate specific needs, such as birthdays, anniversaries, or cultural/religious observances.
• Gather feedback and monitor participation to evaluate and refine the activities program.
• Ensure all activities are delivered within the allocated budget.
• Work closely with the care and nursing teams to align activities with residents' individual care plans.
• Maintain open, empathetic, and effective communication with residents and their families, fostering strong relationships.
• Address concerns and complaints promptly and professionally, escalating issues as needed and ensuring timely resolution.
• Safeguard resident confidentiality in accordance with data protection policies.
• Keep detailed records of attendance, resident feedback, and program evaluations.
• Create and distribute promotional materials related to upcoming activities and events.
• Coordinate with external entertainers and service providers as required.
• Submit timely and accurate reports to the General Manager and other relevant stakeholders.

Qualifications & Skills

• Experience in event planning, activity coordination, or customer service is considered an asset.
• Strong interpersonal and communication skills with a resident-centered approach.
• Creative, enthusiastic, and highly organized with excellent time management.
• Capable of working both independently and collaboratively within a multidisciplinary team.
• Basic understanding of elderly care and dementia-friendly practices is advantageous.
• Fluent in both English and Maltese, spoken and written.
• Competent in basic IT skills.

Job Reference: LA378