Our client, an international Insurance company is looking for a Claims Manager to lead the team and be part of the companies strategy
Responsbilities:
Manages complex, high-exposure claims, providing expert judgement on liability, BI, vehicle damage, reserves and recovery strategy.
Delivers senior technical direction to claims handlers, ensuring robust decisions that minimise leakage and protect financial outcomes.
Oversees litigation matters, including court representation, legal strategy and coordination with external counsels
Ensures full compliance with internal procedures, regulatory requirements and industry best practice.
Controls claims operations, system workflows and payment governance, driving accuracy, SLA adherence and quality outcomes.
Leads cost optimisation through effective vendor management, negotiation and performance monitoring.
Develops and mentors the Claims team through coaching, performance reviews and targeted training.
Acts as a key liaison across internal functions and external stakeholders, representing the company at industry level and maintaining strong professional relationships.
Requirements
7–10 years in senior claims roles, including team leadership and operational oversight.
Full fluency in Maltese and English, excellent communication and negotiation abilities, and proficiency in claims systems, estimating tools, MS Office, and analytics platforms (e.g., Power BI).
Leadership-driven, with proven capability to coach and elevate team performance.
Education and Experience
Qualifications: Degree in Insurance, Banking & Finance, Risk Management, Business, or related field (MQF Level 6), plus a recognized insurance qualification (e.g., Cert CII).
Jobs in insurance entail the management and administration of insurance cover. Insurance Jobs in Malta within this sector include actuarial, captive, claims, insurance management and underwriting jobs.
