Customer Service Underwriter

We’re looking for a Customer Service Underwriter with a passion for people and a drive for excellence to join our growing team. If you have solid experience in Personal lines Insurance and want to work in a collaborative environment, this could be your perfect match.

• Be the first point of contact for our customers and intermediaries, delivering exceptional service every time. 
• Guide clients through our insurance products and services, ensuring clarity and confidence. 
• Handle and process customer documentation with precision. 
• Issue accurate quotes, policies, and renewals in a timely manner. 
• Take ownership of your work with a strong sense of responsibility and accountability.

Requirements

• Excellent communication skills in both English and Maltese.
• A natural problem-solver with top-notch customer service skills.
• A team player who thrives in a dynamic, professional environment.
• Holding an insurance qualification will be considered a strong asset.

Benefits

• A competitive salary package that rewards your expertise.
• A supportive team culture where collaboration and personal connections matter.
• A professional work environment designed to help you succeed.
• Continuous growth through skill coaching and performance management systems tailored to your career journey.
• Be part of a leading force in the industry, where success is driven by innovation, teamwork, and a shared enthusiasm for making both our customers and employees feel valued.

Job Reference: EX284