Claims Processing Support Assistant

Our client is seeking to recruit a dynamic Claims Processing Support Assistant. The Claims Processing Support Assistant will be responsible for handling claims related to general insurance policies. 

Responsibilities:

• Manage assigned claims in line with service level agreements (SLAs).
• Support the assessment of complex cases by gathering and processing relevant information.
• Handle a portfolio of recovery files efficiently.
• Follow the company's complaint management procedures.
• Complete specific objectives and tasks as assigned by Senior Management or the Core Team.

Requirements

• Candidates must ideally have an insurance background
• Candidates must ideally hold claims experience
• Fluency in Maltese and English
• Candidates must hold attention to detail
• Analytical thinking skills

Education and Experience

• Certifications like Cert CII (Certificate in Insurance) &/or finance related courses

Benefits

• Summer hours
• Hybrid
• Health Insurance

Job Reference: QD748