Claims Handler (All levels)

  Central Malta

Our client, operating within the insurance sector, is seeking to recruit a Claims Handler to join their team of growing professionals.   

Responsibilities: 

  • Advise clients on the claim process and steps involved.
  • Process new insurance claim notifications.
  • Gather accurate information and required documents to proceed with claims.
  • Assess claims to determine if they meet policy conditions.
  • Guide policyholders through the claim process.
  • Identify reasons for partial or non-payment of claims.
  • Clearly explain to policyholders when their claim is not covered.
  • Coordinate with external experts from our approved network to assist in claims.
  • Track and monitor the progress of claims.
  • Investigate claims that may involve fraud.
  • Work with legal professionals and other experts to negotiate claim terms.
  • Provide an initial cost estimate and monitor expenses, maintaining detailed cost records.
  • Ensure fair settlement of valid claims.
  • Ensure excellent customer service and that clients are treated fairly, adhering to industry and company standards.
  • Address and resolve complaints related to claims.
  • Comply with legal requirements, industry regulations, and company quality standards.

Requirements

  • At least 1-3 years of experience in the insurance industry, particularly with personal and commercial lines products would be ideal.
  • Written, spoken and good communication skills in Maltese and English
  • Conversant with Microsoft Office
  • Negotiation, communication and time management skills
  • Ready to work under pressure with minimum supervision

Education and Experience

  • Minimum of secondary level of education
  • An Insurance related qualification will be considered an asset

Benefits

  • Health Insurance
  • Gym Membership
  • Studies Sponsorship

Job Reference: TR854


  • Category
    Insurance
  • Job type
    Full Time
  • Employment level
    Entry (0-12 months)
  • Work Location
    On Premises
  • Employer industry
    Financial Services
  • Languages
    Maltese

Jobs in insurance entail the management and administration of insurance cover. Insurance Jobs in Malta within this sector include actuarial, captive, claims, insurance management and underwriting jobs.

  • Job Reference
    TR854
  • Closing Date
    31/12/2024
  • Date Published
    02/10/2024
  • Status
    Evaluating CVs

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