HR Manager

The HR Manager will be a key player in the management team, responsible for the operational and strategic execution of all Human Resources functions. The role requires a strong understanding of local Maltese employment law and the specific needs of an import and retail business, focusing on people management to support high-quality customer service and business growth.

Strategy and Planning:

• Develop and implement HR strategies and initiatives that align with the overall business strategy.
• Develop annual HR budgets and resource plans, monitoring expenditure and providing reports to senior management.
• Maintain a clear understanding of the company's organisational structure and manpower planning needs.

Talent Acquisition and Onboarding:

• Manage the full employee lifecycle, including recruitment and exit processes.
• Manage the end-to-end recruitment process for all roles (from entry-level to management) including drafting job descriptions, advertising, screening, interviewing, and contract preparation.
• Develop and execute comprehensive induction and onboarding programs to successfully integrate new employees.

Employee Relations and Compliance:

• Act as the primary point of contact for employee relations issues, including conflict resolution, disciplinary actions, and grievance procedures, ensuring fairness and legal compliance.
• Interpret and apply Maltese employment law, company policies, and best practices to minimise legal risk.
• Manage employee disciplinary and termination processes in line with local legislation.
• Drawing up and review HR-related documentation (e.g., contracts, disciplinary actions).
• Develop, implement, and review all internal HR policies and procedures.
• Maintain and update the employee handbook and all HR policies.
• Liaise with external bodies such as the Department of Industrial and Employment Relations (DIER) and Jobs plus.
• Provide advice and guidance to all management and staff on HR and employment relations matters.

Performance and Development:

• Design and administer the company's performance appraisal system (e.g., annual reviews, goal setting).
• Identify training and development needs across the organisation.
• Coordinate and facilitate internal and external training programs, including mandatory health and safety training.

Compensation and Administration:

• Manage and administer the payroll process, coordinating with the Finance department for accuracy and timely payment of salaries, bonuses, and statutory contributions.
• Oversee the administration of employee benefits (e.g., leave, health insurance, company discounts).
• Maintain accurate and confidential employee records (physical and digital) in compliance with GDPR.
• Monitor and manage employee attendance and leave records.

Culture and Engagement:

• Develop and implement employee engagement initiatives to foster a positive, motivating, and values-driven workplace culture.
• Advise management on best practices for employee motivation and retention.

Requirements

• A recognised HR certification or a post-graduate qualification is highly desirable
• A minimum of 3-5 years of progressive experience in an HR Manager role, preferably within the Maltese retail, import, or manufacturing industry
• Thorough knowledge of Maltese employment legislation (e.g., Employment and Industrial Relations Act)
• Proficiency in HR Information Systems and payroll software
• Excellent command of both Maltese and English (verbal and written)
• Proven abilities related to Strategic thinking, Leadership skills, Communication Skills, Organisational Skills, Problem Solving Skills and Integrity
• Strong computer literacy, particularly in Microsoft Office Suite (Excel, Word, PowerPoint).

Education and Experience

• A Bachelor’s degree in Human Resources, Business Administration, or a related field

Job Reference: VP223