EUAA Counselling Officer - interim support

Konnekt forms part of a consortium handling temporary employment for The European Union Agency for Asylum (EUAA) in Malta. The consortium is formed by EMCS, PayrollMalta, Talexio, FASTER Group & Konnekt. By applying for this role, you consent to share your information with the consortium partners. 

Counselling Officer - interim support

Location: EUAA HQ - Valletta Grand Harbour

Tentative start date: 02.06.2025.

Salary Category IV - Gross monthly: EUR 3,920.31

Job Description

The Counselling Officer – interim support will join the Horizontal Team at ODMS, undertaking the following responsibilities:

• Identify/develop and implement appropriate psychoeducational support activities related to personnel care, wellbeing, stress management, trauma, work-life balance, and resilience. 
• Provide individual counselling to deployed personnel as needed. 
• Promote the counselling support service to internal stakeholders (particularly managers and coordinators) and assist them to recognize the symptoms of stress/burnout/trauma. Ensure that deployed personnel being stationed in high-stress environments are provided with counselling, periodical follow-up, post-assignment counselling, as well as appropriate tools for promoting personal resilience. 
• Provide timely interventions for deployed personnel involved in critical incidents. 
• Provide consistent group counselling for deployed personnel who, in the course of duty, are regularly exposed to high levels of traumatic content. 
• Provide group interventions pertaining to team building, effective communication etc.
• Identify/ build and communicate referral pathways for staff who require additional support. Needs assessment, monitoring and evaluation, consulting 
• Utilise methods to assess the pressure level and support needs of staff and develop appropriate interventions. 
• Provide consultation to management on how to better minimize personnel care risks at the organisational level. 
• Provide regular analytical and statistical reports of provided services, challenges faced, and best practices observed to management.

Minimum requirement

• University degree in Psychology. 
• License to practice as a psychologist in one of the member states (fulfilling the criteria of a warrant to practice in Malta, according to the Maltese legislation and the relevant professional bodies)
• 3 years of professional experience in the field of humanitarian psychology and/or trauma related
• Professional experience in the identification and treatment of burnout and traumatic stress 
• Thorough Knowledge of English (level C1 in all dimensions as per the Common European Framework of Reference for Languages or CEFRL); 
• Computer literacy, including MS Office Suite, use of internet and web-based applications. 
• Be ready to perform short-term missions to other EU MS where EUAA operates and support personnel in those locations

Advantageous criteria

• Master’s degree in a relevant field (clinical or counselling, organizational, humanitarian, or other) 
• Previous work experience in reception camps, informal settlements and other operational settings characterized by significant levels of environmental stress pressure is preferred. 
• Familiar with the mission and vision of EUAA.

Required skills and competencies

• Excellent oral and written communication and conflict resolution skills 
• Intercultural awareness and Excellent intercultural/interdisciplinary communication skills 
• Skills in public speaking and Presentation skills 
• Ability to work under pressure and excellent time management skills.

By applying for this position, the candidate confirms that they have fulfilled any obligations imposed by the laws on military service, meet the character requirements for the duties involved, and are entitled to their full rights as citizens.

Non-resident rate: Non-Maltese employees who are moving to Malta for the purposes of employment will be subject to "Non-resident" tax rates for the first 183 days from arrival – these are higher than the standard rates. Once 183 days of residence are reached, income tax will be recalculated for the entire period of employment in the current year from arrival in Malta, and the tax will be adjusted to recover any overpaid tax. If the 183-day period extends into the following year, and 183 days of residence in Malta are not accumulated, the overpaid tax will need to be claimed back from the authorities with personal income tax return.

To estimate the effect of Resident and Non-resident rate on salary, please use the following link: https://www.konnekt.com/find-a-job-in-malta/salary-calculator  

Job Reference: OT583