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Travel Logistics Officer

  Central Malta  |  Up to €30,000 Annually 

We are seeking an experienced and dynamic Travel Manager to join a growing international company.

Responsibilities:

  • Create reservations, arrange ticketing, hotel bookings, chauffeur services, and other travel logistics in a timely and professional manner.
  • Take ownership of rebooking tickets, executing necessary changes, and resolving booking issues efficiently.
  • Ensure high levels of customer satisfaction by handling challenges and complaints with professionalism and diplomacy.
  • Guide colleagues in maintaining compliance with airline rules, regulations, and current industry affairs.
  • Communicate travel information and solutions to clients clearly, accurately, and confidently.
  • Compile regular and ad-hoc reports with accuracy and timeliness, setting a benchmark for team quality.
  • Remain fully conversant on multiple airline platforms and GDSs, and act as a reference point for others.
  • Contribute to developing and enhancing internal processes and procedures for travel management.
  • Mentor and support junior staff when needed, fostering a collaborative and positive work environment.

Requirements:

  • Minimum of 5 years’ experience in a travel agency environment.
  • Strong problem-solving and decision-making skills, with the ability to remain calm under pressure.
  • Knowledge of airline systems is essential, especially Amadeus
  • IATA certification is required.
  • Excellent IT skills, including Word, Excel, PowerPoint, and Outlook.
  • Outstanding level of spoken and written English; additional languages will be considered an asset, Arabic is preferred.
  • Confident, highly organised, and able to work independently while demonstrating initiative.
  • Exceptional communication and interpersonal skills, with the ability to lead client interactions at a senior level.

Job Reference: IB072

  • Category
    Hospitality & Leisure
  • Job type
    Full Time
  • Employment level
    Experienced (3 years +)
  • Work Location
    On Premises
  • Employer industry
    Travel & Leisure
  • Languages
    English

Hospitality Jobs & Leisure Jobs in Malta relate to jobs which focus on providing a service to guests in accommodation and entertainment areas. Jobs in hospitality & leisure include housekeeping, tour guides, food and beverage preparation, food and beverage serving, kitchen help, host family, attendants, hosts, reservations, aviation, entertainment, and events roles.

  • Job Reference
    IB072
  • Date Published
    09/10/2025
  • Status
    Collecting CVs

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