Our client is seeking a highly motivated and experienced Restaurant Manager to oversee the daily operations of one of its restaurants. The ideal candidate will be responsible for delivering exceptional customer service, managing staff, ensuring operational efficiency, and driving profitability. This role requires strong leadership, excellent communication skills, and a passion for hospitality.
Duties include are but not limited to:
Manage daily restaurant operations, ensuring smooth and efficient service;
Supervise, train, and prepare rosters for staff;
Handle customer inquiries, complaints, and feedback professionally;
Maintain high levels of customer satisfaction through excellent service;
Oversee inventory and stock ordering;
Manage budgets, monitor financial performance, and analyse sales and profitability reports;
Implement and enforce restaurant policies, procedures, and service standards;
Plan and execute promotional events or seasonal offers to increase revenue;
Ensure compliance with health, and safety regulations.
Requirements
Proven local experience as a Restaurant Manager or a similar role;
Strong leadership and team management skills;
In-depth knowledge of restaurant operations, service standards, and food safety practices;
Ability to work under pressure;
Flexibility to work evenings, weekends, and holidays on roster basis;
Fluency in both spoken and written English;
Currently Residing in Malta.
Education and Experience
Diploma or degree in Hospitality Management or related field is a plus.
Hospitality Jobs & Leisure Jobs in Malta relate to jobs which focus on providing a service to guests in accommodation and entertainment areas. Jobs in hospitality & leisure include housekeeping, tour guides, food and beverage preparation, food and beverage serving, kitchen help, host family, attendants, hosts, reservations, aviation, entertainment, and events roles.
