Hospitality Implementation Specialist

Our client, a leading provider of IT Infrastructure and Professional services, is looking to recruit a Hospitality Implementation Specialist to join their team. Reporting to the COC, the chosen candidate will receive comprehensive training, mentorship, and guidance, leading to a certification to:

• Provide insights into best practices for configuring and customizing Hospitality Solutions, offering guidance on tailoring the solutions to meet specific client requirements;
• Suggest resources, courses, and materials to aid in training sessions and workshops, ensuring you gain a comprehensive understanding of Hospitality Solutions and their functionalities;
• Encounter implementation-related issues, assist in troubleshooting and providing potential solutions, drawing from known troubleshooting techniques and best practices;
• Share strategies and methodologies for continuous improvement in implementation processes, helping streamline workflows and enhance efficiency.

Requirements

• A passion for technology and a strong desire to learn and grow in the hospitality industry.
• Strong problem-solving abilities, analytical mindset, and attention to detail are highly valued in this role.
• Excellent interpersonal skills, with the ability to work collaboratively in a team-oriented environment.
• Need to be settled in Malta for a minimum of 3 years.

Education and Experience

• Basic knowledge of software implementation processes is advantageous, but candidates with no prior experience who are eager to learn and develop their skills are welcome.
• Fluency in Maltese and English, both written and spoken, is essential for effective communication with clients and the team.
• Must be experienced in PMS (Property Management System ) (Ex: Opera or Room Master is favorable)
• MUST hold a background in the Hospitality industry, specifically in Reservation and/or Front Office roles

Benefits

• Health Insurnace
• Allowances

Job Reference: WT600