Our client is currently seeking to recruit a Draughtsperson to join their team. The successful candidate will report directly to the Department Manager and will provide excellent customer service.
Responsibilities include:
Analyze customer needs: Review incoming inquiries and requests to understand product or service requirements.
Collaborate internally: Work with finance, and procurement to gather all necessary information, such as product specifications, pricing, and lead times.
Prepare quotes and tenders: Develop accurate and detailed price quotations based on cost analysis, market conditions, and company pricing strategies.
Maintain competitiveness: Balance the need for profitability with market competitiveness to ensure quotes are attractive to customers.
Manage quote lifecycle: Track the status of quotes, follow up on outstanding requests, and revise them as needed based on customer feedback or changing requirements.
Maintain records: Keep accurate records of quotes and customer interactions.
Support project managers: Assist the site team by providing timely and accurate pricing information to help close deals and support customer relationships.
The selected candidate would preferably have the following skills and abilities: