Our cient, within the Commercial Real Estate Industry, is looking to employ a Hospitality Professional to join their growing team. Reporting to the Business Centre Manager, your responsibilities will include:
- Ensuring smooth running of the day-to-day operations and act as the first line of contact with clients.
- Handling communication through incoming calls, emails and through the inhouse software system.
- Handling bookings and diverting calls as necessary.
- Greeting clients upon arrival and manage any corresponding queries.
- Controlling inventory relevant to reception such as postage stamps, boardroom supplies, etc.
- Managing bookings and setting up of meetings rooms.
- Providing general administrative and clerical support as required.
Working hours: Monday - Friday 08:00 - 17:00
Skillsets & Requirements
- Able to work independently and in a team within a demanding environment
- Able to take iniative and decisions with a problem solving attitude
- Proven experience in customer relations is a must
- Excellent proficiency in both English, both written and spoken. Knowkedge of other languages will be considered as an asset.
- Excellent Interpersonal, organisational and communication skills
Education & Expereince
- A minimum of 3 years experience in the hospitality industry is a must
- Events planning experience will be considered as an asset
- Confident using MS Office and other basic IT packages
- Diploma level, particularly within the Hospitality would be considered an asset
Job Reference: VG287
Customer Service Jobs in Malta include roles that link the customer to the organisation, and ensure customer satisfaction with the product or service received. Jobs in customer service include customer support, front office, technical support and call centre roles.
