Junior/Mid/Senior Support Engineers

Our client is looking for a Support Engineer to join their dynamic team. Offering the opportunity to grow within the company, our client is looking for highly motivated and driven candidates. 

Key Responsibilities:

• Provide timely and effective assistance to end-users, addressing a variety of technical 1st, 2nd or 3rd line support. 
• Conduct thorough issue analysis, troubleshooting techniques to identify and resolve problems in software, infrastructure or network systems.
• Collaborate with other support team members, share insights and solutions, contributing to a collective effort to enhance overall support capabilities.
• Escalate complex issues to higher support tiers or specialized team members, and ensure that critical problems receive the attention and expertise needed for resolution.

 

Requirements

• At least one year of working experience within a similar field.
• Proficiency in Using a ticketing system.
• Understanding of Windows and Linux.
• Excellent communication and problem solving skills.
• Knowledge of Infrastructures and Newtors
• Driver's License.
• Excellent command of English.

Education and Experience

• A Bachelor’s Degree or MQF Level 6 Diploma in IT, ICT, Communications, or a related subject
• CCNA or similar certification will be considered an asset

Benefits

• Competitive Salaries
• Company Bonuses
• Fuel allowance

Job Reference: UY256