Customer Care & Customs Clearance

  South of Malta

A client of ours, operating within the Shipping industry, is searching for a Customer Care & Sales Representative to provide customer care and sales support for courier purposes. Responsibilities will include:

  • Assessing customer needs to recommend appropriate services
  • Developing a rapport with customers, demonstrating a friendly and helpful attitude
  • Familiarizing yourself with current information about services available for customers
  • Answering customer queries by phone/email
  • Communicating with potential clients to sell our service
  • Actively seek out new sales opportunities


  • Candidates must already be based in Malta, with the legal right to work in Malta
  • Excellend command in English; Maltese is preferred
  • Candidates must be results-driven, customer-oriented and able to be pro-active and take initiative
  • Candidates must be able to work independently as well as within a team
  • Computer literacy is a must

Education and Experience

  • O' Level Standard of Education as a minimum
  • Prior local experience in a similar role or administration is a must
  • Prior experience within shipping/logistics is highly desired
  • Qualification in ECDL is highly desired

Job Reference: YX720

  • Category
    Customer Service
  • Job type
    Full Time
  • Employment level
    Intermediate (1-3 years)
  • Work Location
    On Premises
  • Employer industry
    Shipping, Transport & Logistics
  • Languages

Customer Service Jobs in Malta include roles that link the customer to the organisation, and ensure customer satisfaction with the product or service received. Jobs in customer service include customer support, front office, technical support and call centre roles.

  • Job Reference
  • Closing Date
  • Date Published
  • Status

Benchmark Your Salary

By using this site, you consent to the use of cookies to improve your user experience through analytics and personalised marketing efforts.