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Customer Service Executive (Temporary Contract - Maternity Cover)

  Central Malta  |  up to €30,000 Annually 

Our client within the Security and Surveillance Industry is looking for a Customer Service Executive to join their growing team.

This is a 9-month maternity cover position with strong potential for internal growth and long-term opportunities following the completion of the contract.

Responsibilities

  • Help maintain excellent customer service across the entire order and supply chain.
  • Responding promptly to customer enquiries, processing sales orders in accordance with company procedures, and ensuring all transactions are accurately recorded.
  • Onboarding new customers, supporting complaint resolution processes, and contributing to the ongoing improvement of internal operations in collaboration with the Customer Care Manager.
  • Assisting with peak workloads, preparing financial documentation such as invoices, and handling general administrative and office maintenance duties (e.g., stationery replenishment and consumables).

Requirements

  • Minimum 2 years local experience in a similar role is a must.
  • Uphold the highest standards of integrity, discretion, and confidentiality at all times.
  • Excellent verbal and written communication skills in both English and Maltese.
  • Strong attention to detail and accuracy in all aspects of work.
  • Ability to prioritise tasks and meet tight deadlines.
  • Capable of multitasking and working both independently and as part of a team.
  • Self-motivated with a flexible attitude toward evolving business needs.
  • Adaptability to thrive in a dynamic and fast-paced work environment.

Benefits

  • Growth and permanent job opportunities
  • Annual performance bonus

Job Reference: AJ868

  • Category
    Customer Relationship Management (CRM)
  • Job type
    Full Time
  • Employment level
    Intermediate (1-3 years)
  • Work Location
    On Premises
  • Employer industry
    Security & Surveillance
  • Languages
    English, Maltese
  • Job Reference
    AJ868
  • Closing Date
    31/05/2025
  • Date Published
    05/05/2025
  • Status
    Evaluating CVs

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