We support a regulated European Bank specialising in cutting-edge industries like technology and digital advertising.
We are looking for a Senior Onboarding Officer to join the Compliance team, who will plays a pivotal role in driving a seamless and compliant corporate onboarding experience. Leading the end-to-end process, this role ensures all regulatory, compliance, and operational requirements are met prior to client activation.
This individual will work closely with cross-functional teams, the successful candidate will help deliver a smooth, accurate, and efficient onboarding journey for corporate clients.
Responsibilities:
Review and assess corporate onboarding files for accuracy, completeness, and regulatory compliance.
Conduct detailed due diligence on corporate structures and beneficial ownership (AML/KYC/CDD/EDD).
Collaborate with Compliance, Legal, Risk, Sales Support, and Operations to resolve issues and ensure seamless onboarding.
Escalate complex or high-risk cases with clear recommendations to senior management.
Maintain audit-ready records and support regulatory reviews and quality assurance activities.
Identify process improvements and contribute to enhanced onboarding procedures.
Provide guidance to junior team members and support updates to onboarding policies and training materials.
Requirements
Strong risk awareness and sound judgment, with discretion in handling sensitive information and reviewing complex corporate structures.
Analytical and detail-oriented, with a process-driven, solution-focused mindset.
Highly organized and proactive, able to manage multiple cases independently while collaborating effectively across teams.
Previous experience in a role within onboarding or client relationship management will be considered a strong asset
Education and Experience
Bachelor’s degree in Business Administration, Finance, or a related field is preferred
Extensive experience in a client-facing role within a Bank, financial institution, or Corporate Service Provider is essential.
