Operations Manager

Our client, a leading financial institution, is seeking to recruit an Operations Manager to join their team. The selected candidate will have the following responsibilities:

• Identifying opportunities to automate and streamline operational workflows to enhance efficiency and reduce manual efforts
• Ensuring smooth and efficient execution of clearing and settlement processes for local and international payments through process improvements
• Managing projects from up to completion, ensuring timely delivery within budgets
• Implementing improvements to reduce transaction processing time and enhance accuracy
• Collaborating with central banks and other institutions to enhance payment infrastructure and maintaining good relationships with such bodies
• Work hand in hand with other teams especially the IT department in order to integrate digital payment solutions with core banking and operational processes as well as identify and mitigate operational related risks
• Monitoring industry trends and implementing the best practices for digital payment processing
• Designing business test cases for System Integration Testing and User Acceptance Testing
• Ensuring compliance with regulatory frameworks and Central Bank guidelines
• Providing training and support to employees
• Establishing KPIs to track accuracy and efficiency
• Compiling reporting to senior management on related areas of development and risks

Requirements

• Minimum 5 years experience in a similar role within a bank or a PSP
• Highly analytical and problem solving skills
• Possess strong knowledge in payment frameworks
• Strong understanding of regulatory related requirements
• Possess excellent intrapersonal and communication skills

Job Reference: AZ688