Senior Front Officer Administrator

Our client within the Financial Services Industry is looking for an experienced Senior Front Officer Administrator. Your responsibilities with include: 

• Welcome visitors in a warm and professional manner, creating a positive first impression.
• Oversee the daily operations of the reception to ensure smooth and efficient service.
• Guide and support the Front Office Administrator when needed.
• Handle incoming calls and emails, directing queries to the right people or departments.
• Keep the reception area tidy, organised, and welcoming.
• Build good working relationships with colleagues, stakeholders, and external providers.
• Manage and maintain the visitor management system.
• Oversee the logging, distribution, and tracking of incoming mail and correspondence.
• Coordinate meeting arrangements, including scheduling, room setup, and logistics.
• Manage filing systems, calendars, and meeting schedules, ensuring accurate records.
• Process invoices, including posting, reconciling, and collecting receipts.
• Support credit control activities and related follow-ups.
• Assist with preparing documentation for annual audits.
• Coordinate travel arrangements when required.
• Provide administrative support for events, courses, and training sessions.
• Carry out other administrative tasks as assigned by management.

Working Hours: Monday - Friday  

1st January - 15th July: 0800hrs - 1700hrs 

16th July - 14th September: 0800hrs - 1330hrs 

15th September - 31st December: 0800hrs - 1700hrs

Requirements

• Strong communication skills in both Maltese and English.
• Good knowledge of Microsoft Office and other office tools.
• Friendly, professional attitude and a positive approach to teamwork.
• Very organised, with good attention to detail.
• Able to keep a high standard of service in all admin and front-desk tasks.

Education and Experience

• MQF Level 4 qualification (ideally in Administration or Secretarial Studies) with at least 3 years’ experience, or a school-leaving certificate with at least 6 years’ experience.

Benefits

• Health Insurance
• Life Insurance

Job Reference: XV603