Pharmacy Operations Specialist

Our client is looking to recruit an Pharmacy Operations Specialist to join their growing team. Reporting to the HR Manager, the chosen candidate will:

• Monitor and manage daily rostering requirements, including urgent same-day or next-day replacements due to staff illness or absences.
• Coordinate and maintain staff schedules for pharmacists, assistants, and locums, including weekend, holiday, and monthly rosters, ensuring key handovers, communication, and locum payments are finalized.
• Integrate internal meetings and training sessions into monthly staff rosters.
• Maintain and update staff rosters and attendance records using scheduling and payroll systems.
• Review and approve staff leave requests, ensuring adequate coverage and proactive planning.
• Oversee maintenance reporting: log pharmacy and office issues, ensure timely resolution, and schedule duties for maintenance staff.
• Coordinate logistics for monthly pharmacy stock takes, including preparation of equipment and staff assignments.
• Review, procure, and maintain office and pharmacy supplies, including stationery, equipment, consumables, and kitchen essentials.
• Onboard and offboard staff across internal systems, ensuring proper access to scheduling platforms, group communications, and internal tools.
• Support accurate daily tracking of employee clock-ins/clock-outs, ensuring correct attendance records.
• Prepare and submit monthly employee and locum hour reports for payroll and finance processing.
• Review and submit self-employed locum invoices to HR and Finance ahead of payroll deadlines.
• Ensure operational updates (e.g., Sunday duty hours) are reflected across public platforms such as Pharmacy.MT, Google Business, and marketing channels.
• Participate in internal meetings related to staffing, logistics, and process improvement.
• Monitor store-level inventory and coordinate with the supply chain team to maintain stock levels.
• Assist with store audits, visual merchandising checks, and health & safety compliance.
• Perform any other related duties as reasonably required.

Requirements

• Strong analytical mindset with the ability to interpret data, identify trends, and make informed decisions
• Strong attention to detail and organizational skills
• Ability to work independently and manage multiple priorities in a fast-paced environment
• A proactive attitude with a problem-solving approach

Education and Experience

• Proficiency in Microsoft Excel; experience with ERP systems is a plus
• Excellent communication skills in English, both written and verbal

Job Reference: RD923