Our client, a well established company within the Insurance industry, is looking to onboard a Junior Executive Clerk to assist and support with the operations of the Customer Experience team.
Responsibilities
- Provide support in handling customer inquiries across phone, email, and chat channels
- Maintain and update customer information in the CRM system with a high level of accuracy
- Prepare and manage customer-related documents, reports, and correspondence
- Coordinate with internal teams to resolve customer issues and enhance service delivery
- Assist in gathering and analyzing customer feedback to identify trends and improvement areas
- Perform general administrative tasks such as filing, scanning, and organizing documents
- Contribute to customer experience initiatives and projects as required
Requirements
- Fluent in Maltese and English both written & verbal
- Previous experience in the insurance sector
- Proficient in Microsoft Office
- A proactive and self-motivated approach
- Strong organizational skills and attention to detail
Benefits
- Health Insurance
- Work like balance
Job Reference: UE903
Administrative Jobs & Clerical Jobs in Malta both aim to provide clerical and administrative support to businesses. Jobs in administration and clerical roles include admin, accounts administration, clerk, customer support, front office, office support, personal assistant and secretary roles.
