Front Desk Clerk

Our client is looking to recruit a Front Desk Clerk to join their growing team. The chosen candidate will:

• Welcome and assist visitors in a professional and courteous manner.
• Handle incoming telephone calls, directing them to the appropriate person or department; take and relay accurate messages as needed.
• Respond to general inquiries via phone, email, or in person in a prompt and helpful manner.
• Maintain a clean, organized, and welcoming reception area at all times.
• Respond to emails professionally and in a timely manner.
• Perform general office filing and maintain accurate physical and digital records.
• Input data accurately into internal and external systems.
• Create, update, and manage spreadsheets and reports as required.
• Track messages, tasks, and follow-ups using a structured approach.
• Coordinate bookings for sea, air, and road transport.
• Check and verify shipment documentation to ensure accuracy and compliance.
• Organize and follow up on collections and deliveries.
• Maintain communication with clients and third parties to ensure smooth logistics operations.

Requirements

• Excellent organizational skills and attention to detail
• Ability to handle multiple tasks efficiently and independently, within a fast-paced environment
• Friendly, professional, proactive and client-focused attitude
• Strong dedication to task management, maintaining to-do lists, and ensuring timely follow-ups

Education and Experience

• Excellent command of both Maltese and English language, both written and spoken
• Previous experience in a front office, administrative, or logistics-related role

Job Reference: OX273