One of our clients is looking for representatives who are responsible, proactive, and customer-oriented individual to join the new team.
Roles and responsibilities are including but not limited to:
Serve as the primary contact for clients and visitors, ensuring a courteous, professional, and positive experience
Provide clear assistance and support to customers by addressing questions and requests promptly and with attention to detail
Oversee and handle communications across various platforms, including phone calls, email correspondence, and direct in-person interactions
Respond to, manage, and follow up on customer concerns or service-related matters in a calm, efficient, and solution-focused manner
Accurately record and maintain daily logs, inquiries, and correspondence in compliance with internal procedures and data protection requirements
This role presents an excellent opportunity for individuals who enjoy engaging with people daily and wish to build a rewarding career in customer service.
Working hours :
Monday to Friday - 08:00 - 14:30
Wednesday - 08:00 - 18:30
Saturday - 08:00-12:00
Requirements
Proficient in the use of Computer and Microsoft Office applications
ECDL or Equivalent Certificate is an asset
Fluent in Maltese and English in both Verbal and Writing (is a MUST)
Ability to work without supervision
Experience in any relevant field is a must
Education and Experience
O level qualification
Benefits
Performance Bonus
Company Benefits
Training provided
Job Reference: ZX532
Category
Administrative
Job type
Full Time
Employment level
Intermediate (1-3 years)
Work Location
On Premises
Employer industry
Business Support Services, Corporate Services, Public Sector
Administrative Jobs & Clerical Jobs in Malta both aim to provide clerical and administrative support to businesses. Jobs in administration and clerical roles include admin, accounts administration, clerk, customer support, front office, office support, personal assistant and secretary roles.
