Junior IT Support

Our client is a leading financial institution who are looking to strengthen their IT Support team and bring in a Technical Support Engineer to provide Level 1 support

Responsibilities:

• Perform daily Core Business Systems and infrastructure operations, ensuring hardware, software, and business applications run smoothly.
• Provide timely IT support for desktop/laptop systems, assist with helpdesk analysis, and deliver on-site support to remote locations.
• Administer key systems including PABX, network services, user accounts, and access rights.
• Support Data Centre operations and carry out backups, restores, and other disaster recovery tasks.
• Conduct routine checks on networks, hardware, and software, maintaining accurate operational records.
• Share technical knowledge, support data requests, educate end users, and maintain strong collaboration within the IT team.

Requirements

• Familiar with Active Directory, Microsoft Office 365
• Be familiar with database reporting and SQL
• A team player
• A basic understanding of the IT sector is highly desirable
• Any IT Support experience is highly desirable

Benefits

• Health Insurance
• Life Insurance
• Preferable rates on home loans and personal loans

Education and experience

• MCAST or University Degree in an IT Field