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IT Support Officer
Central Malta | €25,000 - €33,000 Annually
Our client, is looking for a motivated and assertive IT Support Officer to join their team.
Responsibilities:
- Troubleshooting and resolving hardware and software issues.
- Provide user support by assisting non-technical users in understanding and resolving technical problems.
- Maintain the firm’s IT systems and perform routine maintenance to ensure smooth operation.
- Manage user accounts and access rights, including creating, updating and removing user accounts as necessary.
- Maintain accurate documentation of issues, solutions and processes.
- Liaise with external IT support providers when required.
Requirements
- Strong communication skills, with the ability to interact effectively with both technical and non-technical stakeholders.
- Good problem-solving skills with a patient and methodical approach.
- Ability to work under pressure and manage multiple tasks.
Education and Experience
- 1 year of experience in a similar role locally.
- Diploma or Degree in a related field
Benefits
Job Reference: RT556
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Category
Technical Support
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Employment level
Intermediate (1-3 years)
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Employer industry
Legal Services
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Languages
English, Maltese
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