Our client, a prominent IT company, is looking to employ a Systems and Networks Engineer to onboard and grow their client's infrastructure and security.
Responsibilities:
- Engineer and implement technology projects for customers based on ICT’s strategic cloud and security managed services.
- Proactively provide preventive maintenance and service enhancements to customers’ managed environments including systems, networking, security, and cloud.
- Keep an open line of communication with customers, updating them on incident progress and notifying them on agreed upcoming changes.
- Work on building a strong customer relationship, ensuring repeat business and customer satisfaction.
- Work alongside team members to maintain and update customers documentation and consulting services that include system reviews and recommendations.
- Participate in and support commercial activities in collaboration with ICT’s commercial team.
- Proactively seek ways to leverage technologies with a view to enhance efficiency, reliability, and security in the way we do IT.
- Actively participate in research, development, and implementation of new technology initiatives in line with ICT’s strategic offerings.
Requirements
- 1 year of experience or fresh graduates with internship experience
- Strong communication, both speaking and writing
- Good technical diagnostic skills and attention to detail
- A desire to learn, grow and succeed
Benefits
- Study Leave
- Health Insurance
- Mobile Subscription
- Hybrid
Education and experience
- Bachelor degree in Computer Science or a related field
- IT Certifications in Azure or Microsoft Security Administration would be a plus
