The IT Support Coordinator is responsible for the smooth daily operation of technology systems, acting as the main on-site contact for all IT matters. The role supports both guest-facing and internal systems, provides first-line assistance, and coordinates technical activities across departments.
Responsibilities
- Act as the primary IT contact on-site.
- Ensure reliable operation of core systems.
- Manage and resolve technical requests promptly.
- Support system updates with minimal disruption.
- Maintain Wi-Fi and network performance across the property.
- Manage user access and uphold cybersecurity standards.
- Support guest-facing systems (Wi-Fi, smart TVs, digital services)
- Provide daily IT support across departments.
- Assist with onboarding and system training.
Requirements
- Knowledge of networking and Microsoft 365/Windows.
- Strong communication, organisation, and problem-solving skills.
Benefits
- Health insurance
- Free lunch
- Employee wellness programme
Education and experience
- Diploma/degree in IT or related field
- 1–2 years of experience in IT Support
- Located in Malta with local experience
