The Role
Our client is looking for a Junior Security Operations Analyst to join their Security Operations Team. You will work at the frontline of their managed security service, monitoring customer environments, investigating security alerts and helping ensure that genuine threats are identified and escalated quickly and accurately.
This is a hands-on opportunity for someone who wants to build a career in cybersecurity while gaining practical exposure to security tools, incident handling and security automation.
Key Responsibilities
- Triage & Threat Investigation: Monitor, correlate, and analyze multi-tenant security alerts. Determine true positives, classify severity using runbooks, and validate AI-generated verdicts and recommendations.
- Deep Enrichment & Scoping: Gather threat context across users, identities, devices, and mailboxes. Leverage KQL queries and Microsoft Defender Advanced Hunting to establish incident scope.
- Rapid Response & Containment: Execute pre-authorized containment actions under client-specific response models. Escalate complex incidents with complete evidence packages, timelines, and entity mappings.
- Client Communication & Onboarding: Partner with customer security teams via agreed escalation paths, maintain clear incident documentation, and validate ingestion and alert readiness for new client onboarding.
- Detection Engineering & Automation: Spot recurring false positives and alert patterns. Drive tuning initiatives and build workflow efficiencies using Logic Apps and AI-assisted triage models.
- Operational Excellence: Maintain auditable incident records, ensure connector and ingestion health, and contribute to post-incident reviews, runbooks, and SLA service reporting.
Requirements
- A genuine interest in cybersecurity and a commitment to continuous learning.
- A willingness to develop your query and investigation skills, learn to interpret security alerts and logs, and follow procedures accurately.
- Interest in understanding of common cyber threats, including phishing, credential theft, malware and business email compromise.
- Clear written and verbal communication skills, particularly when documenting investigations and preparing escalations.
- The ability to remain calm, methodical and focused when handling urgent security events.
- Good organisation, attention to detail and ownership of work through to a documented outcome.
- Needs to be based in Malta
Benefits
- Study leave
- Health insurance
- Mobile subscription
- Hybrid work
- Regular team events and social activities
- Parking benefit by rotation
Education and experience
- A diploma in computer science, cybersecurity or another ICT-related discipline.
- Previous experience in IT support, systems administration or security operations would be an advantage, but is not essential.
