Our client within the healthcare is looking for a Sales Manager.
This person will provide profitable growth across private sales channels, including pharmacies, private clinics, and veterinary pharmacies. He or she will lead the sales representatives, promoters, merchandising, and sales counter teams to achieve commercial targets through structured key account management, business intelligence, and close collaboration with Marketing.
Key Responsibilities
1. Key Account Management
- Owns the private client account management programme using BI tools to track performance against targets.
- Agrees on account plans with the Head of Sales and Business Development; reviews sales, product mix, and opportunities with pharmacy decision-makers.
- Addresses underperforming accounts and develops new private clients across assigned channels.
- Validates target completion before processing incentive payments or rebates.
2. Sales Team & Performance Management
- Translates budgets into monthly and quarterly targets by brand and hero product.
- Conducts weekly follow-ups and monthly reviews to address performance gaps.
- Joins pharmacy visits to coach sales representatives on selling skills, negotiation, and account planning.
- Coordinates sales tools, promotional materials, samples, and training for the field team.
3. Merchandising & Marketing Coordination
- Defines visit plans, objectives, and visibility standards for merchandisers.
- Collaborates with Marketing to execute in-store campaigns, display standards, and promoter activities.
- Monitors promoter schedules, attendance, sales results, and staff product training.
4. Sales Counter Management
- Oversees counter operations, service standards, and order processing.
- Drives proactive sales initiatives, including outbound calls, repeat order follow-ups, and cross-selling.
5. Business Intelligence & Planning
- Maintains a client database tracking segmentation, visit history, and purchasing trends.
- Analyzes sales performance and sell-out data to identify growth opportunities and monitor competitor activity.
6. Governance & Cross-Functional Collaboration
- Operates within authorized pricing, discount, and budget limits.
- Ensures team compliance with internal SOPs, pharmacovigilance, and adverse event reporting.
- Partners with Finance on payment issues and Regulatory on customer documentation.
Requirements
- Proven sales and account management experience in pharmaceuticals, dermocosmetics, or related private channels.
- Demonstrated team leadership, target setting, and negotiation skills.
- Proficiency in analyzing sales data using Excel, CRM systems, and BI tools.
- Valid driving license.
Sales Jobs & Business Development Jobs in Malta focus require the selling of a company's products or services, as well as developing and implementing growth opportunities within a company. Jobs in sales & business development include business development, business intelligence, business relationship management, e-commerce, fundraising, general sales, telesales, retail and lead acquisition roles.
