Our client is seeking a commercially minded and results-driven Regional Manager to oversee a network of retail outlets, drive business performance, and support Store Managers in achieving operational and commercial objectives. This role offers an excellent opportunity for an experienced retail professional to further develop their leadership capabilities through structured training and development, with a clear career progression path towards senior management.
The Main Responsibilities include:
- Oversee the day-to-day operational performance of shops within the assigned region, ensuring consistent standards and strong business results.
- Monitor sales performance, customer service, and operational efficiency, identifying opportunities for improvement.
- Conduct regular store visits, follow up on agreed actions, and ensure operational standards are maintained.
- Develop and implement improvement plans for underperforming stores.
- Coach, mentor, and support Store Managers, encouraging accountability and continuous development.
- Monitor labour costs, stock loss, waste, and other controllable expenses to maximise profitability.
- Support promotional activities and identify opportunities to increase sales at regional and store level.
- Review store-level financial performance and contribute to budgeting and forecasting activities.
- Ensure compliance with company policies, relevant legislation, and health and safety requirements.
- Support recruitment, onboarding, training, performance management, and succession planning across the region.
- Prepare regular reports on regional performance, highlighting key results, trends, and areas for improvement.
- Lead at least one regional improvement project aimed at enhancing operational efficiency and business performance.
Requirements
- A demonstrated track record of improving sales, customer service, and operational performance.
- Good working knowledge of profit and loss (P&L), labour costs, stock control, waste management, and loss prevention.
- Strong leadership, communication, analytical, and problem-solving skills.
- The ability to interpret business performance data and translate findings into practical action plans.
- A proactive, commercially aware, and results-oriented approach.
- Willingness to travel regularly between stores.
- A full, valid driving licence.
Education and experience
- At least 3 years of experience within FMCG, convenience retail, supermarkets, or a comparable retail environment.
- At least 1 year of experience managing multiple retail outlets.
- Proven experience leading, coaching, and developing Store Managers.
- Experience handling employee relations matters and performance management.
Kindly note that some vacancies are only considering Maltese or EU nationals in line with Jobsplus requirements. More information can be found here.
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Sales Jobs & Business Development Jobs in Malta focus require the selling of a company's products or services, as well as developing and implementing growth opportunities within a company. Jobs in sales & business development include business development, business intelligence, business relationship management, e-commerce, fundraising, general sales, telesales, retail and lead acquisition roles.
