Regional Manager

Our client is looking to recruit ma Regional Manager to join their growing team. Reporting to the Managing director the chosen candidate will:

• Oversee the day-to-day operations of multiple branches, ensuring efficiency, consistency, and profitability.
• Align branch performance with the company's strategic objectives and business goals.
• Drive revenue growth, profitability, and market share across the assigned region.
• Monitor branch KPIs, implementing corrective actions and continuous improvement initiatives where required.
• Prepare and present monthly operational and financial performance reports to the Managing Director.
• Lead business development initiatives, identify new market opportunities, and support regional expansion.
• Ensure the effective implementation of company sales, marketing, and growth strategies.
• Build and maintain strong relationships with key clients, partners, and stakeholders.
• Conduct regular branch visits and management meetings to review performance, set objectives, and resolve operational issues.
• Ensure consistent service standards, operational procedures, branding, and customer experience across all branches.
• Promote collaboration and the sharing of best practices between branches.
• Oversee the allocation of client enquiries and monitor follow-up processes to maximise customer satisfaction and conversion.
• Resolve escalated client complaints promptly and professionally.
• Oversee sales administration from reservation through completion, including POS agreements and final deeds where required.
• Ensure the timely collection of company fees, commissions, and outstanding payments.
• Monitor sales transactions for accuracy, compliance, and timely completion, liaising with legal advisors, notaries, and other stakeholders.
• Lead recruitment, onboarding, training, coaching, and performance management across the region.
• Foster a high-performing, collaborative, and accountable culture while supporting talent development, succession planning, and employee engagement.
• Manage employee relations in collaboration with HR and ensure consistent application of company policies and procedures.
• Ensure all branches operate in compliance with legal, regulatory, and company requirements.
• Maintain effective governance, operational controls, risk management, and due diligence processes, identifying and mitigating operational risks.

Requirements

• Results-driven with a proactive and hands-on management style.
• Sound knowledge of sales operations, property transactions, and regulatory compliance.
• Strong organisational and problem-solving abilities.
• Excellent commercial and business development acumen.

Benefits

• Competitive Commission Structure

Education and experience

• Bachelor's degree in Business Administration, Management, Real Estate, or a related field (preferred).
• Minimum of 5 years' experience in a senior management role overseeing multiple branches or business units.
• Experience within the real estate or property sector is highly desirable.
• Demonstrated success in driving operational performance, sales growth, and team development.
• Valid driving licence and willingness to travel regularly between branches.

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