Operations Coordinator

Our client is looking to recruit an Operations Coordinator to join their growing team. Reporting to the Head of Operations, the chosen candidate will:

• Develop, implement, and continuously improve operational systems, policies, and procedures to enhance productivity and efficiency.
• Establish product handling, storage, and inventory management processes that meet operational and safety standards.
• Coordinate receiving, storage, inventory control, equipment utilization, and order fulfillment activities.
• Monitor operational performance and recommend process improvements to reduce costs and increase efficiency.
• Oversee stock control activities, including inventory accuracy, stock movements, and periodic inventory counts.
• Ensure warehouse operations are organized, efficient, and compliant with company standards.
• Monitor inventory levels and coordinate replenishment activities to maintain optimal stock availability.
• Act as the primary point of contact for operational issues and customer concerns related to logistics and order fulfillment.
• Investigate and resolve operational challenges promptly while maintaining high levels of customer satisfaction.
• Collaborate with internal teams to ensure timely and accurate delivery of products and services.
• Maintain a safe, healthy, and compliant work environment by enforcing company policies and applicable legal regulations.
• Ensure all operational activities comply with relevant laws, regulatory requirements, and company standards.
• Support operational audits and maintain accurate documentation for compliance purposes.
• Review and verify operational invoices for accuracy before submitting them for approval and payment.
• Prepare operational reports, maintain records, and assist in planning and performance analysis.
• Support budgeting and cost-control initiatives within the operations function.
• Maintain comprehensive knowledge of product specifications and operational requirements.
• Identify opportunities for cost savings, process optimization, and operational efficiency improvements.
• Support the implementation of strategic operational initiatives and continuous improvement projects.
• Work closely with the Operations Manager to achieve departmental goals and company objectives.
• Collaborate with cross-functional teams to ensure smooth operational workflows.
• Perform other duties as assigned to support business operations.

Requirements

• Have strong organisational skills and attention to detail
• Proactive and able to work on own initiative and under pressure
• Be an effective team member

Education and experience

• Holding to 2 years of experience in the same role
• Have a minimum ordinary level standard certification
• Be fluent in Maltese and English both verbally and written