Head of Distribution

Our client is seeking to recruit for a Head of Distribution to join the team. The person will be responsible to drive profitable growth across all distribution channels.

Duties include: 

• Develop and implement strategies for maximising revenue for all client segments, by developing tailored approaches for different client segments
• Identify, develop and manage strategic partnership opportunities to support sustainable premium growth and diversification of distribution channels.
• Develop and implement digital distribution strategies to expand, reach and improve efficiency in line with market trends.
•  Ensure we are maximising possibilities for selling our products via all distribution channels.
•  Identify product opportunities and threats in the market and create strategies to help the company overcome them.
• Supports partners with ongoing review and consultation on distribution and underwriting performance initiatives.
•  He/she maintains a high profile with key senior executives of clients
• Establishes and maintains a positive profile in the industry and with key executive counterparts in client, agent and broker organisations.
• Works closely with the COs and managers to drive innovation, collaboration, and data-driven decision making
• Work with the managers of distribution channelsto prepare salesforecasts forshort- & long-term planning, oversee sales forecasts by customer groups.
• Management of all staff operating the distribution channels, including KPI monitoring of same
• Liaise with the Marketing team to coordinate the marketing activities related to the specific insurance products within the various distribution channels
•  Inform all distribution channels about their newly developed insurance products and train them on how to upsell, cross-sell and originate new clients.
• Mentors and trains all insurance staff for sales development. Cultivate and mentor a team of highly driven professionals with entrepreneurial mindsets and are in sync with the organization’s growth targets.
• Operationally, coordinating with all stakeholders in Finance, HR, CX, Quality Assurance, Strategy, Product Development, IT, Marketing and Administration for the execution of related tasks relevant to distribution channels
•  Ensure the implementation of the relevant QA and CX standardsin place for distribution channels.
• Recommend enhancements to optimize customer experience
• Support company objectives by providing ongoing analysis and results monitoring aligned with company strategic plan
•  Analyse and review financial results, product profitability, business mix and competitive information and forecast performance.
•  Participates on committees as a subject matter expert for distribution channels.
•  Participate sin quarterly Board meetings to report on revenue, profitability, planning and business development results
•  Consults with leaders and internal partners about analysis, ideas, innovation and business performance.
• Support in the design of processes to simplify insurance acquisition for small businesses and individuals.
•  Ensure that market conduct regulations, applicable areas of risk management and compliance are adhered to in all channels.

Requirements

• 10–20+ years’ experience in insurance distribution, sales leadership and/or commercial strategy.
• Exposure to both traditional and digital distribution models.
• Strong understanding of underwriting principles, product design and insurance economics will be considered an asset.
• Proven ability to manage significant revenue targets and multi-channel distribution strategies.
• Strong commercial acumen and understanding of insurance economics, including loss ratios, combined ratios, commission structures and channel profitability.
• Ability to lead multi-channel distribution strategies, develop high-performing teams and drive operational excellence through scalable processes, governance and compliance.
• Local experience is required

Jobs in insurance entail the management and administration of insurance cover. Insurance Jobs in Malta within this sector include actuarial, captive, claims, insurance management and underwriting jobs.