Sales & Operations Manager

Our client is looking to recruit a Sales & Operations Manager to join their growing team. Reporting to the CEO, the chosen candidate will:

• Develop and deliver the department’s strategic and operational plans aligned with company objectives.
• Identify opportunities to improve performance, efficiency, profitability and ways of working.
• Contribute to wider business strategy, growth initiatives and organisational development.
• Lead change initiatives and drive continuous improvement across departmental processes and services.
• Lead, motivate and develop a high-performing team focused on accountability, collaboration and growth.
• Set clear objectives, manage performance, provide coaching and support career development.
• Identify succession planning and talent development opportunities while promoting engagement and wellbeing.
• Manage resources, workload planning and departmental capacity effectively.
• Maintain strong client relationships and act as a senior point of contact where required.
• Identify and pursue new business opportunities to support sustainable revenue growth.
• Develop commercial proposals, presentations and business cases.
• Represent the company at client meetings, networking events and industry engagements.
• Manage departmental budgets, forecasts and financial performance against targets.
• Monitor revenue, expenditure and profitability, identifying opportunities to improve margins.
• Approve expenditure within authority and collaborate with Finance on reporting and invoicing.
• Oversee the planning, coordination and delivery of client projects and departmental activities.
• Manage workflows, resources and service standards to ensure timely, cost-effective, high-quality delivery.
• Resolve operational issues and implement performance measures to drive excellence.
• Build effective relationships with suppliers, partners and internal stakeholders to support delivery.
• Ensure compliance with company policies, governance requirements and operational standards.
• Monitor risks, maintain accurate reporting and implement mitigation strategies.
• Drive innovation, process improvements and continuous development across the department.

Requirements

• Strategic thinking
• Commercial mindset
• Integrity and professionalism
• Commitment to continuous improvement
• Resilience

Benefits

• Phone and Fuel
• commission structure on company revenue growth and commercial success

Education and experience

• Must hold proven strong leadership presence