Quality Engineer

Our client is looking to recruit a Quality Engineer to join their growing team. The chosen candidate will:

• Manage customer complaints using structured problem-solving techniques, leading cross-functional teams in the implementation, verification, and closure of corrective actions through the 8D methodology.
• Maintain Quality Management System (QMS) documentation, ensuring records are current, accurately controlled, and properly uploaded.
• Investigate nonconformities, including customer returns, using appropriate laboratory equipment and analysis techniques.
• Review tooling approval results and communicate findings to the relevant Business Units.
• Perform metrological confirmation and calibration verification of measuring equipment in accordance with established schedules and procedures.
• Review and approve inspection plans, control plans, and measurement strategies to ensure product conformity.
• Conduct Measurement System Analysis (MSA) activities to verify the capability and reliability of measurement systems.
• Review customer quotations to ensure quality requirements, specifications, and customer expectations are clearly understood and addressed.
• Identify product safety and special characteristics from engineering drawings and ensure their effective deployment throughout the organization.
• Support new product introductions (NPI) and lead quality-related activities during project implementation.
• Monitor departmental Key Performance Indicators (KPIs), driving corrective actions and continuous improvement initiatives where required.
• Promote a culture of customer focus, quality awareness, and continuous improvement across the organization.
• Support the identification, implementation, and verification of preventive and corrective actions.
• Exercise quality authority to stop production or shipment when necessary to prevent the release of nonconforming products.
• Escalate significant customer complaints, audit findings, and quality concerns to management to ensure timely containment and resolution.
• Ensure ongoing compliance of the QMS with IATF 16949, Customer Specific Requirements (CSRs), and other applicable standards and regulatory requirements.
• Verify process effectiveness through internal audits and confirm that intended process outputs are consistently achieved.
• Report on QMS performance, risks, and improvement opportunities to management.
• Maintain the integrity of the QMS during organizational, process, or system changes.
• Plan, conduct, and report system, process, product, and second-party audits in accordance with IATF 16949 and ISO 19011 guidelines.
• Ensure timely closure of audit findings and verify the effectiveness of implemented corrective actions.
• Drive continual improvement initiatives based on audit results, performance metrics, and quality data.
• Evaluate the effectiveness of the audit programme and recommend enhancements where appropriate.
• Monitor the implementation and ongoing compliance of IATF 16949 requirements across all departments.
• Ensure compliance with Environment, Health & Safety (EHS) requirements while promoting a strong safety culture.
• Participate in risk assessments and support risk reduction initiatives across operations.
• Utilize customer portals (e.g., CAQ, Process Director) to manage customer-specific quality requirements and reporting activities.
• Interpret customer requirements, including technical cleanliness and other special requirements, and coordinate their implementation with relevant cross-functional teams.

Requirements

• Ability to operate inspection and testing equipment to verify product conformity, as applicable
• Strong interpersonal skills with the ability to collaborate effectively across functions and build positive relationships with internal and external customers.
• Detail-oriented, analytical, practical, and proactive in approach.

Benefits

• Health Insurance
• Work life balance
• Employment discount scheme

Education and experience

• Bachelor's Degree in Engineering (Hons.) or equivalent.
• Proficient in Microsoft Office applications.
• Good understanding of statistics and problem-solving methodologies, preferably supported by Six Sigma Green Belt or Black Belt training.
• Good knowledge of IATF 16949, ISO 9001, Customer Specific Requirements (CSRs), core tools, process approach, and risk-based thinking.
• Understanding of audit planning, execution, reporting, and closure of findings.
• Technical understanding of manufacturing processes, product requirements, and applicable testing methods.
• Ability to operate inspection and testing equipment to verify product conformity, as applicable

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