Our client, a well-established law firm, is seeking a professional and personable Receptionist to join their team.
The successful candidate will be the first point of contact for clients, visitors and callers, playing an important role in ensuring the smooth day-to-day running of the reception area and providing general administrative support.
The Main Responsibilities include:
- Act as the first point of contact for clients, visitors and callers, ensuring a professional and welcoming experience.
- Answer, screen and direct incoming telephone calls.
- Take accurate and complete messages and ensure these are communicated to the relevant employees.
- Greet and announce visitors in a friendly and professional manner.
- Provide information to callers and visitors as required.
- Maintain awareness of staff movements in and out of the firm.
- Receive, sort and distribute incoming mail and deliveries.
- Monitor reception-related supplies, including postage stamps and stationery.
- Ensure the reception area is kept clean, organised and presentable at all times.
- Provide general administrative and clerical support to the team as required.
Working hours:
Monday to Friday, 08:30 -17:30, during August: Fridays finish at 13:30
Requirements
- Excellent written and verbal communication skills in Maltese and English.
- Strong interpersonal and customer service skills.
- Good computer literacy and knowledge of Microsoft Office applications.
- A pleasant telephone manner and professional demeanour.
- Ability to work effectively in a fast-paced environment and remain composed under pressure.
- Ability to work productively with personnel at all levels and with minimal supervision.
- A reliable, punctual and dedicated approach to work.
Benefits
- Health Insurance
- End-of-year performance bonus
- Company events
Education and experience
- O'Level standard education, particularly in core subjects.
- Previous reception or customer service experience will be considered an asset.
Administrative Jobs & Clerical Jobs in Malta both aim to provide clerical and administrative support to businesses. Jobs in administration and clerical roles include admin, accounts administration, clerk, customer support, front office, office support, personal assistant and secretary roles.
