This position is responsible for providing essential sales and administrative support. The goal is to keep daily shop operations running efficiently while ensuring a top-tier experience for all customers.
Responsibilities
- Cash Management: Perform precise end-of-day balancing and reconciliation for all cash registers.
- Billing & Invoicing: Ensure all invoices and credit notes are processed accurately and in a timely manner.
- System Updates: Monitor the database and input any necessary pricing adjustments.
- Customer Support: Serve as the primary point of contact for customer inquiries and order-related questions via phone and email.
- Order Processing: Manage and fulfill customer orders quickly and efficiently.
- Record Keeping: Generate and distribute customer account statements while keeping all administrative documentation organised and accurate.
Responsibilities & Experience
- Administrative capabilities with a strong talent for organization.
- Outstanding ability to communicate effectively and deliver exceptional customer service.
- A keen eye for detail and a commitment to maintaining high accuracy in all tasks.
- Strong working knowledge of the Microsoft Office suite.
- A prior background in retail, customer service, or general administration is considered a strong advantage.
Administrative Jobs & Clerical Jobs in Malta both aim to provide clerical and administrative support to businesses. Jobs in administration and clerical roles include admin, accounts administration, clerk, customer support, front office, office support, personal assistant and secretary roles.
