Our client, that specialises in the design, and manufacturing of lifts and escalators is currently seeking a Office Administrator. Provide day-to-day customer support and operational coordination for a busy service and repairs department. You will handle client inquiries, schedule appointments, and dispatch jobs to technicians. Reporting to the Aftersales Manager:
Customer Support: Answer phone calls and emails promptly, handling inquiries with professional customer care.
Job Scheduling: Log service and repair requests in the system and assign them to the correct technicians.
Appointments: Contact clients to schedule service visits and site appointments.
Quoting & Invoicing: Issue price quotes for parts/repairs, close out completed jobs, and send invoices to accounting.
Teamwork: Maintain confidential client records and adhere to internal procedures.
Requirements & Skills
Languages: Fluent in both Maltese and English (written and spoken).
Tech Skills: Proficient with Microsoft Office and comfortable using internal booking/ERP software.
Key Traits: Highly organised, punctual, clear communicator, and customer-focused with a positive "can-do" attitude.
Kindly note that some vacancies are only considering Maltese or EU nationals in line with Jobsplus requirements. More information can be found here.
Apply nowAdministrative Jobs & Clerical Jobs in Malta both aim to provide clerical and administrative support to businesses. Jobs in administration and clerical roles include admin, accounts administration, clerk, customer support, front office, office support, personal assistant and secretary roles.
