One of our clients is looking for representatives who are responsible, proactive, and customer-oriented individual to join the new team.
Roles and responsibilities are including but not limited to:
- Serve as the primary contact for clients and visitors, ensuring a courteous, professional, and positive experience
- Provide clear assistance and support to customers by addressing questions and requests promptly and with attention to detail
- Oversee and handle communications across various platforms, including phone calls, email correspondence, and direct in-person interactions
- Respond to, manage, and follow up on customer concerns or service-related matters in a calm, efficient, and solution-focused manner
- Accurately record and maintain daily logs, inquiries, and correspondence in compliance with internal procedures and data protection requirements
This role presents an excellent opportunity for individuals who enjoy engaging with people daily and wish to build a rewarding career in customer service.
Working hours :
- Monday to Friday - 08:00 - 14:30
- Wednesday - 08:00 - 18:30
- Saturday - 08:00-12:00
Requirements
- Proficient in the use of Computer and Microsoft Office applications
- ECDL or Equivalent Certificate is an asset
- Fluent in Maltese and English in both Verbal and Writing (is a MUST)
- Ability to work without supervision
- Experience in any relevant field is a must
Benefits
- Performance Bonus
- Company Benefits
- Training provided
Education and experience
Kindly note that some vacancies are only considering Maltese or EU nationals in line with Jobsplus requirements. More information can be found here.
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Administrative Jobs & Clerical Jobs in Malta both aim to provide clerical and administrative support to businesses. Jobs in administration and clerical roles include admin, accounts administration, clerk, customer support, front office, office support, personal assistant and secretary roles.
