Administrative Officer (Full-Time/Reduced)

Our client operating within MEP Services is looking for an Administrative Officer to support the daily office operations, serving as a point of contact for walk-in clients while supporting the finance and field operations. You will predominantly handle customer service, payment collection and office administration.

Responsibilities:

• Welcome walk-in clients, handle cash and card payment processing, and issue accurate receipts.
• Respond promptly and professionally to client inquiries via phone, email, and in-person.
• Follow up on outstanding client balances to ensure timely payment collection.
• Maintain accurate, up-to-date client files and transaction records.
• Manage physical and digital filing systems for invoices, job sheets, and receipts.
• Assist with basic payroll processing by gathering attendance, hours, and timesheet data.
• Provide ad-hoc administrative support to the team as needed.
• Help track job orders and coordinate message delivery between clients and the technical team.
• Assist with general office upkeep, stock orders for stationery, and administrative task completion.

Working hours: Monday to Friday 6:30-15:00 (30mins break)

Requirements

• Previous local experience in a similar role in administration
• Fluency in both Maltese and English

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Administrative Jobs & Clerical Jobs in Malta both aim to provide clerical and administrative support to businesses. Jobs in administration and clerical roles include admin, accounts administration, clerk, customer support, front office, office support, personal assistant and secretary roles.